Browser Diagnostic Test

Please click on the button below to check whether your current browser settings will allow you to use Canvas.  Note: Browser Diagnostic Test will open in new window.

Important: For all browsers you will need to have JavaScript, Java, Cascading Style Sheets, and Cookies enabled and pop-up blockers turned off when using Canvas. If you pass all checks in this test you are able to use the main features of Canvas.

This test will verify your browser type and version and will detect whether or not JavaScript, Java, and cookies are enabled. This test will not work with all browsers. You should only use browsers listed in the Computer Requirements page for accessing Canvas.

Enable Pop-Ups for Canvas

While using Canvas, if you are unable to view discussion postings, quiz windows, or download links, then you need to disable pop-ups. Depending on the pop-up blocking software you are using, you may be able to set the Rio Hondo College Canvas site (http://riohondo.instructure.com) as an allowed site, or you may need to turn-off the pop-up blocker while using Canvas.

Pop-up blockers work in the background while you browse the internet. When they detect a pop-up window that may be an unwanted advertisement, they automatically close the window. This can prevent Canvas from performing properly.

To disable pop-up blockers for Canvas:

a) Search your hard drive for any software with “pop-up” in the name. Disable it or set the Rio Hondo College Canvas site (http://riohondo.instructure.com) as an allowed site.

b) Pop-up blocking functions are included in some anti-virus, internet security, personal firewall, and browser programs. Disable the relevant setting in the program or set the Rio Hondo College Canvas site (http://riohondo.instructure.com) as an allowed site. Examples of programs that include pop-up blocking functions include the following.

• Google Toolbar
• Yahoo! Toolbar
• MSN Toolbar

1. Select “Tools”
2. Select “Options”
3. Select “Content”
4. Uncheck “Block Pop-up Windows” or:
5. Click on the “Exception” button to open the “Allowed Sites” window and enter the URL of the website allowed to open Pop-up windows

Safari browser

1. Open the Safari Menu and choose “Preferences”
2. Open the Security Menu
3. Uncheck “Block Pop-up windows”

Google Chrome

1. Click the Chrome menu Chrome menu on the browser toolbar.
2. Select Settings.
3. Click Show advanced settings.
4. In the “Privacy” section, click the Content settings button.
4. In the “Pop-ups” section, click Manage exceptions.

 

How to Enable Cookies

To enable cookies, follow the instructions below for the browser version you are using.

Firefox

Safari

Google Chrome

Mozilla Firefox

• Go to the “Tools” menu.
• Select “Options”.
• Select the “Privacy” tab
• Check the box corresponding to “Accept cookies from sites”.
• Click “OK” to save changes.
• Exit and re-launch the browser.

 

Safari (6.0)

• Click the Safari menu and select “Preferences”.
• Click Privacy.
• In the “Block cookies” section, specify whether Safari should accept
  cookies from websites, and when
• Click the Red ball in the top left corner to close the Safari Preferences window.
• Exit and re-launch the browser.

Safari (5.0)

• Click the Safari menu and select “Preferences”.
• Click the Security icon.
• Select “Always next to Accept Cookies”.
• Click the Red ball in the top left corner to close the Safari
  Preferences window.
• Exit and re-launch the browser.

Safari (4.0)

• Click the Safari menu and select “Preferences”.
• Click the Security icon.
• Select “Always next to Accept Cookies”.
• Click the Red ball in the top left corner to close the Safari
  Preferences window.
• Exit and re-launch the browser.

Google Chrome

• Click on the Chrome menu icon
• Select Settings.
• Near the bottom of the page, click Show advanced settings.
• In the “Privacy” section, click Content settings.
• Enable or disable cookies:To enable cookies, select Allow local data to be set (recommended).To disable cookies, select Block sites from setting any data.
• Click Done to save.

How to Enable/Disable JavaScript

The following describes how to enable JavaScripts in Internet Explorer,
Mozilla Firefox and Safari browsers. To disable JavaScript, follow the same
step, but uncheck the JavaScript options that you set when you enabled
JavaScript.

Firefox

Safari

Google Chrome

Firefox

• The check boxes to enable/disable JavaScript and load images automatically have been removed from “Options > Content”.
  http://limi.net/checkboxes-that-kill You need to check whether the javascript.enabled pref is set to true on the about:config page.http://kb.mozillazine.org/about:config Some extensions that you can look at:

Safari (6.0)

• In the drop-down menu, click on “Preferences”.
• Click on “Security” in the top row of the new window.
• Check the checkbox for “Enable JavaScript”.
• Click on the red dot in the upper left corner to close the window.
• Close and re-open Safari..

Safari (5.0)

• In the drop-down menu, click on “Preferences”.
• Click on “Security” in the top row of the new window.
• Check the checkbox for “Enable JavaScript”.
• Click on the red dot in the upper left corner to close the window.
• Close and re-open Safari..

Safari (4.0)

• In the drop-down menu, click on “Preferences”.
• Click on “Security” in the top row of the new window.
• Check the checkbox for “Enable JavaScript”.
• Click on the red dot in the upper left corner to close the window.
• Close and re-open Safari.

Google Chrome

• Click the menu icon Chrome menu on the browser toolbar.
• Select Settings.
• Click the Show advanced settings link.
• Click Content Settings in the ‘Privacy section.’
• Select Allow all sites to run JavaScript in the ‘JavaScript’ section.