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Home / Student Services Program Outcomes / Service Area Outcomes (SAOs)

Service Area Outcomes (SAOs)

Student Services Progress Grids

  • Progress Grid 2009-2010
  • Progress Grid 2010-2011
  • Progress Grid 2011-2012
  • Progress Grid 2012-2013
  • Progress Grid 2013-2014

Student Services Workshops

  • August 10, 2009
  • November 19, 2009
  • June 9, 2010

Student Services Building a Learning Institution (BLI) Training

Student Services has partnered with Institutional Research and Planning to create training modules as a part of the program called “Building a Learning Institution”(BLI).

Unit 1 – Introduction

May 3, 2017; SS305

  • Unit 1 Presentation
  • Unit 1 Worksheet
  • Training Reference A-C

Unit 2 – Developing a SLO/SAO Outcome Statement

September 14, 2017; 9:30-11:30 am; LR128

  • Unit 2 Presentation
  • Unit 2 Agenda

Each program will need to meet with their program team and collaborators to finalize 1-2 SLOs or SAOs to be emailed to Shaina Phillips and Rachel Garcia by 9/21/17.

Unit 3 – Assessment Methods

September 28, 2017; 9:30 -11:30 am; LR128

  • Unit 3 Presentation
  • Unit 3 Agenda

Each program will need to meet with their program team, collaborators and research support person to discuss possible sources of data and set benchmarks for the proposed SLO/SAO by 10/13/17.

Unit 4 – Analyzing the Data and Closing the Gap

October 19, 2017; 9:30-11:30 am; LR128

  • Unit 4 Presentation
  • Unit 4 Agenda

Each program lead will need to meet with their program team to perform a final review of their statement, assessment tool and measurement. Check in with research support as needed. Email the best version of your statements to Rachel Garcia by 10/26/17.

Start to gather data!

Unit 5 – Use of Results

April 24, 2018; 9:30-11:30 am; LR128

  • Unit 5 Presentation
  • Unit 5 Agenda

General Training Documents

  • BLI Training Groups/Roster (revised 4-20-18)
  • Why Do We Assess?
  • ABCD Worksheet (revised 9-28-17)
  • Data Collection & Analysis Planning Worksheet
  • Summarizing Data Activity
  • Data Visualization Handout
  • Summary Card
  • Student Services Learning Outcomes Statements
  • Student Services Outcome Report template
  • RHC Institutional Learning Outcomes (ILOs)
  • Outcomes Homepage
  • Institutional-Level Outcomes
  • Program-Level Outcomes (PLOs)
  • Student-Level Outcomes/Course-Level Outcomes (SLOs/CLOs)
  • Service Area Outcomes (SAOs)
  • Outcomes Timelines and Cycles
  • Outcomes Goals, Progress, and Reports
  • Outcomes Committee Membership and Meeting Dates
  • Outcomes Minutes and Agendas
  • Faculty Support and Resources
  • Contact Us
About RHC

Rio Hondo College, serving the communities of El Monte, Pico Rivera, Santa Fe Springs, South El Monte, and Whittier for over 50 years.

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Rio Hondo College
3600 Workman Mill Road
Whittier, CA 90601

Phone: (562) 692-0921
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