Two-factor Authentication

Two-factor Authentication is a method proven to increase the security of your account and data. Zoom now has the option of using an authenticator application to produce a Time-based One-Time Password (TOTP) that will be provided when you log in to ConferZoom with your regular username and password.

Login to ConferZoom

Navigate to ConferZoom and select Sign In. Log in with your existing credentials.

Turn on Two-factor Authentication

Navigate to your Profile in the left-hand menu and scroll down toward the bottom.

A navigation menu with four options: Profile (highlighted), Meetings, Webinars, and Recordings.

Select Turn on next to Two-factor Authentication.

A website security settings page showing two-factor authentication is turned off, with an option to turn it on.

Set Up Authentication App

Now that we have enabled two-factor for your account we will need to setup an application to manage your TOTP’s. I do not recommend using SMS as a login method. SMS has proven to be an unreliable security method.

You will need an authenticator application on your mobile phone. There are several to choose from including:

When you have an authenticator app installed on your device, navigate back to your profile and select Set Up next to Authenticator App.

A dialog box prompts the user to enter their password to enable two-factor authentication, with "Next" and "Cancel" buttons visible.

Enter your ConferZoom password when prompted.

Screenshot of two-factor authentication settings showing the authentication app and SMS options as not configured, with "Set Up" links available.

Open your authentication app and add a new site. Select Scan barcode and scan the QR code presented. Keep this code private. It is your personal key and should not be shared with anyone. Make a copy of the QR code and store it securely for future recovery if you lose access to your phone.

A dialog box prompting the user to enter their password to set up an authentication app, with "Next" and "Cancel" buttons.
A blurred QR code is displayed on a webpage titled "Authentication App Setup" with instructions to scan the code using an authentication app. A help link is below the QR code.

You will be prompted to enter the 6 digits from your authentication app to confirm that it is paired correctly.

A six-digit code entry form for authentication, with empty input boxes and a "Verify" button below.

You will be given a set of 10 recovery codes that you can use when access to your authentication app is not convenient. Each code can be used once.

Keep them private in a safe place.

A screen displays a message confirming two-factor authentication setup, with blurred single-use recovery codes listed below for download or printing.

Your ConferZoom account is now secured. You will be prompted to enter the code from your authentication app the next time you log in to your ConferZoom account.

You can check the Two-factor Authentication status in your Profile.

Screenshot of a two-factor authentication settings page showing an authentication app paired, with options to change or remove the device. SMS not configured; recovery codes available.