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Rio Hondo College - Home Page / News / Having Technical Trouble Enrolling, Adding a Class or Accessing AccessRío?

Having Technical Trouble Enrolling, Adding a Class or Accessing AccessRío?

Posted on January 14, 2026 by Río Hondo College | Category: College News

Río Hondo College is committed to your success! As you prepare for Spring 2026, we're here to provide comprehensive technical support to help you with registration, account access, online platforms, and any technology-related questions you may have.

Get Technical Support Now View How-To Tutorial Videos

We're Here to Help You Enroll

Whether you're a new student or returning for another semester, our technical support team is ready to assist you with:

  • Registration Assistance: Help navigating the enrollment system and adding classes
  • Account Access: Support with student portal login, password resets, and account issues
  • Student Email: Help accessing and using your student email account
  • Technology Questions: General technical support for college systems and applications

Extended Support Hours for Spring Enrollment: We've expanded our support hours to ensure you get the help you need when you need it. Our team is available with extended hours through February 8th!

Technical Support Hours

January 15 – February 8, 2026

  • Monday – Friday: 8:00 AM – 9:00 PM
  • Saturday – Sunday: 8:00 AM – 4:00 PM

*Hours subject to change after February 8

Extended Student Services Hours

In addition to technical support, our student services departments are also extending their hours to better serve you during the Spring enrollment period:

Services Available:

  • Financial Aid
  • Cashier Office
  • Admissions and Records
  • Counseling
  • Student Success Center

January 26 – February 1, 2026

  • Monday – Thursday: 8:00 AM – 9:00 PM
  • Friday: 8:00 AM – 4:00 PM
  • Saturday: 8:00 AM – 4:00 PM (Zoom and email only)
  • Sunday: 8:00 AM – 4:00 PM (Zoom and email only)

How to Get Support

Getting help is easy! Simply submit a support ticket through our student help desk, and our technical support team will assist you promptly. Whether you have a quick question or need detailed guidance, we're here for you every step of the way.

Get Technical Support Now View How-To Tutorial Videos

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Recent Articles

  • School Board Appreciation Month Jan 12, 2026
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  • Important Update About Your Student Email Account Nov 24, 2025
  • Fully Online Programs and 4-Week Accelerated Classes Coming Spring 2026 Nov 6, 2025
  • In the News: Rio Hondo College Unveils New “River of Knowledge” Mural by Local Artist Ian Robertson-Salt Oct 17, 2025

3600 Workman Mill Road
Whittier, CA 90601

Phone: (562) 692-0921

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Notice of Public Hearings

Dear Río Hondo College Community,

The Banner system is currently unavailable due to an unexpected database server infrastructure issue. Our Information Technology Services team is actively working with our infrastructure partners to restore service as quickly as possible.

During this time, access to Banner, Self Service, and related systems may be intermittently unavailable. We will provide an update as soon as service is restored or if additional information becomes available.

Thank you for your patience and understanding.

Sincerely,
Information Technology Services
Río Hondo College

Dear Río Hondo College Community,

We are pleased to report that the water main break has been repaired and water service has been fully restored to our main campus.  All in-person classes and on-campus activities will resume as scheduled effective Tuesday, February 3, 2026 at 6:00 a.m.  We appreciate the Rio team and our partners at the San Gabriel Valley Water Co. for their tremendous work.  Thank you for your patience and understanding.  Please address any questions to Campus Police at 562-908-3490.

We look forward to seeing you back on campus!