What You Need to Know
Río Hondo College has transitioned from Self-Service Banner 8 (SSB8) to Self-Service Banner 9 (SSB9), delivering a more modern and user-friendly experience for students, faculty and staff.
This upgrade features:
- A refreshed, mobile-friendly design
- Improved navigation and usability
- The same reliable data and processes you’re already familiar with
The transition to SSB9 was mandated by Ellucian, as support for SSB8 has ended. Moving to this platform also ensures compliance with AB 1111 Common Course Numbering (CCN) requirements. With SSB9, Río Hondo remains aligned with state mandates while enhancing efficiency and preparing for future innovation.
To support a smooth transition, we’ve gathered helpful resources, including:
- Step-by-step video tutorials
- Frequently Asked Questions (FAQs)
- Additional guides and support materials
Explore the resources below to get started with Self-Service Banner 9.
Screens at a Glance
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How-to Videos
If the video appears blurry or low quality, please click the ⚙️ Settings (gear) icon on the YouTube player and select a higher Quality option (e.g., 1080p HD) for the best viewing experience.
More Coming soon!
General/Student (FAQ & How To)
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1. What’s new in AccessRio?
AccessRio will bring a modern look, mobile-friendly design and improved navigation to make your experience smoother. This is a result of our transition from Self-Service Banner 8 (SSB8) to Self-Service Banner 9 (SSB9).
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2. Why are we moving from Self-Service Banner 8 to Self-Service Banner 9?
- Self-Service Banner 8 is no longer fully supported by Ellucian.
- Self-Service Banner 9 ensures compliance with accessibility and security requirements.
- It provides a more user-friendly experience for faculty, staff, and students.
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3. When will Self-Service Banner 9 go live?
Our goal is to go live Monday, October 6th, 2025. We’ve gathered helpful resources.
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4. How will this affect students?
Students will have a redesigned dashboard that is mobile-friendly and consolidates key tools (registration, financial aid, holds, etc.). This should make it easier for them to navigate the system. Videos, guides and communication will be shared before launch.
- How-To: Adding a Class with an Add Code
- How-To: Add a Waitlisted Class with an Add Code
Faculty/Staff (FAQ)
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1. How will this affect faculty?
Faculty will continue to have access to class rosters, grade entry, and add codes. The layout will look different, but all major functions remain. Videos and quick guides will be provided to ease the transition.
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2. How will this affect Student Services staff?
Staff will see changes in how student records, holds, petitions, and notes are accessed. The functionality is similar to Self-Service Banner 8, but the workflow may look different. Videos and guides will be available to ensure staff are comfortable with the new system.
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3. Will my Self-Service Banner 8 processes still work?
Yes. All Self-Service Banner 8 processes will continue in Self-Service Banner 9, but the look and navigation may be different. Some forms have been renamed or streamlined. We will provide side-by-side comparison guides.
- How-to: Create Faculty Rosters
- How-to: Drop Roster
- How-To: Enter Final Grades