The District provides a prompt and equitable means of resolving student grievances and complaints. A grievance is an alleged wrongful act by a Rio Hondo College staff or faculty member which has an adverse effect upon a student’s academic or personal status right or privileges as a student at Rio Hondo College. Students are protected against capricious, arbitrary, unreasonable, unlawful, false, malicious or professionally inappropriate evaluations or behavior by a faculty member, a staff member, an administrator or an official of the College or another student. Student complaints may be classified as grievances and fall into one of two categories: Academic or Non-Academic. Issues that are not resolved at the campus level may be presented to the State Chancellor’s Office using their complaint process. Students are encouraged to follow the Rio Hondo College Complaint and Grievance process before attempting to file a complaint with the State Chancellor’s Office.