Home / Communications Regarding the Coronavirus (COVID-19)

Communications Regarding the Coronavirus (COVID-19)

Communications Regarding the

Coronavirus (COVID-19)

Important: Río Hondo College COVID-19 Update

As Río Hondo College continues to mitigate the exposure of COVID-19 in our community, we have determined that it is in the best interest of all to extend online instruction, remote counseling and student services through the end of the Fall 2020 term.  The College will continue to operate remotely.  To best serve our students, we have created a student services virtual Zoom webpage to immediately reply to questions and provide pertinent information.  Please visit our Remote & Online Student Services webpage at https://www.riohondo.edu/remoteservices/.  These are virtual office hours where students can talk to a staff member live. Thank you for your continued flexibility and understanding during this time.

Our Counselors are here to serve you. As our College has transitioned to online instruction and counseling, please make an appointment by phone 562-908-3410, email counselingcenter@riohondo.edu, or AccessRio (in the Academics Tab).

Considering that some students and faculty do not have access to computers, the District has made Chromebooks available for students and laptops for faculty to check out from the Library’s Circulation Desk. The equipment will be available on a loan basis for the entirety of a semester during which a student is enrolled. If you have any questions, please contact our Library’s Circulation Desk at 562-908-3416.

Río Hondo College students have access to Office 365 for FREE from the Cloud. For information on how to access Office 365, click here.

As many colleges have transitioned to online instruction, the following internet services will provide free internet to households with students. To enroll for Charter, call 844-488-8395; for Comcast, call 855-846-8376 (English speakers) or 855-765-6995 (Spanish speakers), or go to www.internetessentials.com.

FACULTY RESOURCE CENTER

The purpose of this Canvas site is to provide faculty and staff with updated, current information and training resources. Consider this site as a “hub” for resources to support you and make it easy to access materials needed to complete your contractual obligations.

FROM THE GOVERNOR’S OFFICE

Based on the order issued by Governor Newsom on March 19, 2020, and for the health and well-being of the Río Hondo community, the District will implement our planned teleworking and remote operations protocols immediately.

SOCIAL DISTANCING REMINDER

As announced on March 16, 2020, groups of more than 10 people should not gather and avoid all unnecessary travel. The College has created a poster to remind our campus to practice Social Distancing by staying away at least six feet from others and avoiding gatherings of 10 or more people. The Social Distancing reminder (attached) has been posted in current high-traffic areas on campus and on our designated Coronavirus (COVID-19) webpage. Additionally, if you are feeling ill, please stay home and notify your supervisor.

EVENTS, MEETINGS, HIRING COMMITTEES, AND TRAVEL

In keeping with recent directives from the White House and public health officials at the local, state and national levels related to the Coronavirus (COVID-19), the Río Hondo Community College District has developed a set of guidelines for events, meetings, hiring committees, and travel for the safety and health of our campus community.

The following are effective immediately and will continue until further notice:

Events & Meetings

All College events, meetings, and gatherings will be cancelled and or postponed to avoid the gathering of groups of more than 10 people. This includes our annual A Taste of Río event, which has been postponed from April 17, 2020 to September 25, 2020, our Volunteer Income Tax Assistance (VITA) Clinics, and remaining Community Education Forums, to name a few.

Hiring Committees

Given the current situation, all hiring committees are frozen until further notice.

Travel

All non-essential travel is restricted until further notice, this includes future and previously approved conference travel. If conference registration fees, airfare and hotel have been paid, please request reimbursement at time of cancellation. If you incur any costs, immediately communicate this with your supervisor. Should you consider any travel to be essential or critical to College operations, please request consideration from the appropriate Vice President.

COVID-19 HIGH RISK POPULATIONS

Per the recommendations from both the Center of Disease Control and California Governor Gavin Newsom’s Executive Order, we should identify those employees who are the most vulnerable to the Coronavirus (COVID-19) and ensure their safety during this time. These populations include:

  • Staff who are over the age of 65;
  • Pregnant women; or
  • Any employee with an underlying health issue, such as blood disorders, chronic kidney disease, asthma, chronic liver disease, compromised immune systems, metabolic disorders, heart disease, or other conditions that make them more susceptible to serious illness.

If you meet this criteria, please immediately notify your supervisor or our Human Resources Department.

During this challenging time, the Río Hondo College Financial Aid Office will respond promptly to emails and calls.

If you have an emergency need, please call 562-463-3370 and we will return your call as soon as possible.

We encourage you to email our office directly at financialaid@riohondo.edu with any general questions or concerns.

Río Hondo College will continue to disburse financial aid as scheduled.

Additionally, we are allowed to pay Federal Work Study (FWS) students for their scheduled hours of work as long as they maintain 6 plus units of enrollment.

We urge you to remain enrolled in your classes, as dropping a class may result in being required to repay some or all of your Spring 2020 Financial Aid.

Financial aid requests for the 2020-2021 academic year will be processed this Spring.

Thank you for your patience and understanding.

Stay safe and healthy.

To best serve our students, we have created a student services virtual Zoom webpage to immediately reply to questions and provide pertinent information.  Please visit our Remote & Online Student Services webpage at https://www.riohondo.edu/remoteservices/.  These are virtual office hours where students can talk to a staff member live.

Using our new Zoom Room for Remote and Online Sudents Services (Desktop)

Using our new Zoom Room for Remote and Online Student Services (Phone)

Please visit our RioSource webpage for an online directory of services and resources.

RioSource

Headspace

The LA County Department of Mental Health (DMH) has partnered with Headspace – a meditation and mindfulness resource.  LA County residents can sign up for Headpace Plus for free, in English and Spanish, through the end of the year.  The wellbeing of the people of Los Angeles County remains DMH’s mission.  Headspace offers another inclusive opportunity to help LA residents cope with the stress related to COVID-19 through workout videos, sleep exercises, and informative content about managing stress and anxiety.  Check it out, sign up and spread the word: www.headspace.com/lacounty

Emergency Rental Assistance Program
Are you having trouble paying rent as a result of the COVID-19 pandemic? This program can help provide you with up to $1,000 towards monthly rent for up to 3 months.
Visit www.211LA.org to learn more.

CHIRLA (COALITION FOR HUMANE IMMIGRANT RIGHTS LOS ANGELES)

Emergency care regardless of immigration status. Free hotline for questions about the Coronavirus.

Phone: (888) 624-4752

https://www.chirla.org/avada_portfolio/community-education/

DACA Renewal
Click Here for Frequently Asked Questions for Immigrants

View Virtual Press Conference for media who server the Immigrant Community

List of Resources Provided to Dreamers and Undocumented Students

Fall 2020 – How to Tell if a Class is Online, Remote or On-Campus

Student Perspective

Student Diana Laureano shares about how Río Hondo College has been supporting her during this crisis and reminds students where to access resources.

As we move forward as a campus community during these challenging times, we have additional information to share with you.

We want you to know that our faculty and staff are here to support you as we prioritize your health, safety, and well-being as well as your academic success.

To best serve you, we have created a student services virtual Zoom webpage to immediately answer your questions and provide information: https://www.riohondo.edu/remoteservices/ These are virtual office hours where you can talk to a staff member live.

If you have any challenges with accessing Canvas or with the online mode of instruction, please reach out to your instructor or the appropriate dean. Please be safe and stay engaged with your studies.

Chromebooks On Loan

Considering that some students do not have home access to computers, the District has made Chromebooks available for students to check out from the Library’s Circulation Desk.

The Chromebook will be available on a loan basis for the remaining of the spring semester. Monday to Thursday: 8 AM to 5 PM, Friday: 8 AM to 3 PM. Hours and services are subject to change. If you have any questions, please contact our Library’s Circulation Desk at 562-908-3416.

Río Hondo College students have access to Office 365 for FREE from the Cloud. For information on how to access Office 365, click here.

California Virtual Campus – Online Education Initiative

Preparing for online learning: https://cvc.edu/keeplearning/

Academic Counseling for Students

Our Counselors are here to serve you. As our College has transitioned to online instruction and counseling, please make an online appointment to speak with a counselor by phone 562-908-3410, email counselingcenter@riohondo.edu, or AccessRio (in the Academics Tab).

Dreamers and Undocumented Students

Rio Hondo College is continuing to support our undocumented students.  Additionally, in collaboration with the Central American Resource Center (CARECEN), we are providing free legal services via telephone and online appointments.  For questions or assistance please feel free to call 562-463-7023 or e-mail dreamers@riohondo.edu. You may also visit the Student Success and Dream Center for live support during normal business hours.

EOP&S/CARE

Students can visit their portal (academic tab) and will see the link to directly make an appointment with an EOP&S counselor. In addition, student can call (562) 908-3423 or email eops@riohondo.edu to get questions answered/make counseling appointments. You may also visit the EOP&S/CARE webpage for live support during normal business hours.

Financial Aid

During this challenging time, the Río Hondo College Financial Aid Office will respond promptly to emails and calls. Students can feel free to call 562-463-3370 or email financialaid@riohondo.edu with any general questions or concerns.  Please remember to provide your name and student ID number.

Free Internet

As many colleges have transitioned to online instruction, the following internet services will provide free internet to households with students. To enroll for Charter, call 844-488-8395; for Comcast, call 855-846-8376 (English speakers) or 855-765-6995 (Spanish speakers), or go to www.internetessentials.com.

It’s not too late to apply for federal financial aid for the 2019-2020 academic school year.

With the recent challenges created by COVID-19, we realize that your personal and financial situations may have changed. If you have not completed the 2019-2020 Free Application for Federal Student Aid (FAFSA), it is not too late.

We are here to help you and wanted to make sure you take advantage of the potential federal funding that may be available.

  1. To be considered for federal financial aid, apply for a Federal Student Aid ID (FSA ID) at https://fsaid.ed.gov by creating an FSA ID. This will allow you to sign your financial aid application electronically for faster processing.
  2. Complete and submit your FAFSA online at www.fafsa.ed.gov before June 15, 2020. Be sure to complete your FAFSA using 2018, not 2019, income and tax information.
  3. About two weeks after you have submitted your 2019-2020 FAFSA, be sure to check your Access Rio Portal for any additional required documents to be submitted to the Financial Aid Office and to find out how much federal financial aid you may be eligible to receive. The sooner you submit all requested documents, the sooner you’ll know about your financial aid eligibility.
  4. If you are determined eligible to receive federal financial aid, choose your refund preference once you receive the green envelope from BankMobile. BankMobile, the College’s third-party financial aid disbursement service, will mail you a green “Welcome Packet” with instructions on how to choose your refund preference.
  5. Have any questions? Please contact the Rio Hondo College Financial Aid Office via e-mail at financialaid@riohondo.edu or by phone (562) 463-3370. Please include your name, Rio Hondo ID number and a good contact phone number.

The Rio Hondo College Financial Aid Office looks forward to receiving your 2019-2020 FAFSA and any supporting documents we might request.

Graduation Petition

The deadline to submit your graduation petition for Spring 2020 has been extended through April 17, 2020.

Here are some How-To videos to guide you:

Need help? Call the Counseling Center at (562) 908-3410 or for information on how to meet with a Counselor, visit https://www.riohondo.edu/counseling-center/online-counseling/

Library

Electronic resources remain accessible 24/7. For research help or additional information, the Chat With a Librarian and Text-a-Librarian services (https://www.riohondo.edu/library/) is available from:

Remote chat/text/Zoom hours:
Monday to Thursday: 7 AM to 9 PM
Friday: 7 AM to 3 PM
Saturday: 9 AM to 1 PM
Sunday: NO REMOTE SERVICES

Circulation Desk/physical Library hours:
Monday to Thursday: 8 AM to 5 PM
Friday: 8 AM to 3 PM
Saturday and Sunday: CLOSED

Due dates will be extended for all items that are currently checked out: NO LATE FEES WILL BE ASSESSED FOR MATERIALS AT THIS TIME. Patrons can return all Library materials in May.

Live Chat Support

The following departments/divisions provide live chat support during normal hours of operation. Please visit their website, if an operator is online, you will see a chat bubble on the bottom right – click to chat!

Online Tutoring Appointments

The Learning Assistance Center (LAC) and Writers’ Resource Center (WRC) are providing free online tutoring support for English composition and many other general courses.  Students can directly access the LAC/WRC website (below).  Students will find the “Email Us” section (at the bottom of the website’s homepage), where they can submit a request for an online tutoring appointment.  Please remember to provide your name, student ID number, and the course for which you would like tutoring.

LAC: https://www.riohondo.edu/communications-and-languages/labs/learning-assistance-center-lac/

WRC: https://www.riohondo.edu/communications-and-languages/writers-resource-center/ Make an appointment: https://appointments.riohondo.edu/esars/wrc/esars.asp

The Math and Science Center (MSC) is providing free online tutoring support for Math, Biology, Chemistry, and Physics.  Students can directly access the MSC’s website (below).  Students will find the “Contact Us” section (at the bottom of the website’s homepage), where they can submit a request for an online tutoring appointment.   Please remember to provide your name, student ID number, and the course for which you would like tutoring.

https://www.riohondo.edu/mathematics-and-sciences/math-science-center/

Registration for Summer and Fall

Summer Registration is open.  Get ahead and take summer classes. In addition, the fall 2020 schedule is posted on the Rio Hondo College website. Fall Registration is now open!  If you are a part of a special program, such as EOPS, CARE, DSPS your registration date may be earlier.

To look up your registration date, please follow the steps below:

  1. Log onto your AccessRio
  2. Select Registration
  3. Select Registration Status
  4. Select term “Summer 2020” or “Fall 2020”
  5. Review your registration date and time
  6. Check if you have any holds

RioSource Room

If you have questions regarding our Food Pantry or Housing Insecurity questions/issues, please contact us by email: studentlife@riohondo.edu or phone: (562) 908-3427

RioSource Food Pantry

Reminder: bring reusable grocery bags, as inventory is low, so you can carry your groceries home.  Parking will be available in the students lots for free as the tram is currently not running as we are following CDC guidelines.  You may be asked to wait in the Upper Quad and enter the pantry two guests at a time.  Although there may be limits on certain items per student, our goal is to get as much food home with you as possible while still aiming to serve all our students.  We greatly appreciate your patience and kindness during this time.

Transfer Admission Policies

The UC and CSU systems have provided recent updates about admission policies for transfer students in light of the COVID-19 epidemic.  Information pertaining to CSU can be found here. Information pertaining to the UC system can be found here.

Highlights:

CSU Policy: allows you to satisfy your GE Oral Communication, English 101, Critical Thinking, and Math courses with a “P” (same standard practice).

CSU Policy: allows you to satisfy major preparation courses with a grade of “P” if taken Winter 2020, Spring 2020 and Summer 2020.

UC Policy: will allow flexibility in the maximum number of units completed with a “P”.

Major preparation courses have not been determined yet; some campuses require specific letter grades. We are expecting further guidance soon.

Some private universities are being flexible with P/NP. For example, Biola University will allow “P” grades for admissions. We are working on gathering information about other private universities.

You are encouraged to apply to multiple schools/systems.  It is important to know how these policy changes may impact transfer admissions across the board.  Please discuss your transfer plans with a counselor. Counselors are providing services by email, phone, live chats, and Cranium Café.

The Transfer Center is also here to support you. Please call (562) 463-4619, email transfercenter@riohondo.edu, or live chat with a Transfer Counselor on our transfer website during business hours.

Social Distancing Reminder

Please remember to practice “Social Distancing” by keeping 6 feet away from others. Avoid groups of 10 or more people. The Social Distancing poster is below.

Student Health & Psychological Services

We are offering remote mental health counseling, group counseling and referrals to enrolled students. To make an appointment for Mental Health Counseling, currently enrolled students can call 562-463-7302 or email their request to dsanchez@riohondo.edu. Since we are not on call, please do not leave messages of urgent/critical concerns here.

If someone is reporting suicidal thoughts/intentions or experiencing a mental health emergency please use the following resources:

  • 24 hour Suicide Hotline 1-800-273-TALK
  • Exodus Urgent Care Center (323)276-6400
  • 911 for emergencies
  • For a list of additional resources, please visit the RioSource online directory at: www.riohondo.edu/riosource/
  • LA Department of Mental Health Crisis Counseling: Students, please call 855-952-9276 for assistance or 211

Additional Resources

For a list of community resources, including our very own campus RioSource Food Pantry and a variety of social and public services, please visit our RioSource online directory at: www.riohondo.edu/riosource/.

If you have any questions about Student Services, please contact Henry Gee, Vice President of Student Services at hgee@riohondo.edu or 562-908-3489; or Loy Nashua, Executive Dean of Student Affairs at lnashua@riohondo.edu or 562-908-3498.

We will continue to provide updates as they become available. Please routinely check your email, Canvas, and our website, as the facts related to COVID-19 are changing rapidly.

Thank you for your patience and understanding during these unprecedented times.

May 8, 2020 – Campus Community
April 24, 2020 – Campus Community
April 22, 2020 – Campus Community – Update
April 22, 2020 – Campus Community
April 17, 2020 – Facilities Alert re: Masks
April 16, 2020 – Students – Attachment Files: Using Zoom Room (Desktop), Using Zoom Room (Phone)
April 15, 2020 – Students
April 9, 2020 – Students
April 7, 2020 – Faculty
March 31, 2020 – College Community
March 27, 2020 – Faculty, Staff and Students
March 24, 2020 – Students
March 24, 2020 – Faculty & Staff
March 20, 2020 – Students
March 19, 2020 – Faculty & Staff
March 17, 2020 – Faculty & Staff
March 17, 2020 – Students
March 15, 2020 – Campus Community
March 13, 2020 – Campus Community
March 13, 2020 – Students
March 12, 2020 – Faculty & Staff – Attachment File: Face to Face Labs
March 11, 2020 – Faculty & Staff
March 10, 2020 – Students, Faculty and Staff
March 4, 2020 – Students, Faculty and Staff

Below are reliable websites for more information on the Coronavirus (COVID-19):

If you have any further questions, please contact the appropriate division or department at the following numbers/emails:

Divisions

Arts and Cultural Programs
562-908-3471

Behavioral and Social Sciences
562-908-3431

Business Division
562-463-7359

Career & Technical Education
562-908-3460

Communications & Languages
562-463-3100

Counseling
562-908-3410

Health Science & Nursing
562-908-3421

Kinesiology, Dance, and Athletics
562-908-3457

Mathematics, Sciences, and Engineering
562-908-3444

Public Safety
562-463-7756

Departments

Admissions
admissions@riohondo.edu
562-908-3415

CalWorks
dsilva@riohondo.edu
562-463-7313

Center for Career & ReEntry Services
careercenter@riohondo.edu
562-908-3407

Continuing Education
nwilliams@riohondo.edu
562-463-4606

Counseling Center
counselingcenter@riohondo.edu
562-908-3410

Counseling Suite (A-Building)
562-463-7008

DSP&S
DSPS@riohondo.edu
562-908-3420

EOP&S
eops@riohondo.edu
562-908-3423

Financial Aid Office
financialaid@riohondo.edu
562-463-3370

Guardian Scholars
msaenz@riohondo.edu
562-463-7472

Outreach and Educational Partnerships
outreach@riohondo.edu
562-463-4693

PASS Program
trioprograms.rhc@gmail.com
562-463-3216

RISE Program
risescholars@riohondo.edu
562-463-7765

Student Affairs
lnashua@riohondo.edu
562-908-3498

Student Health & Psychological Services
mordaz@riohondo.edu or dsanchez@riohondo.edu (Health or Psychological Services respectively)
562-908-3438

Student Life & RioSource Room
studentlife@riohondo.edu
562-908-3427

Student Success and Dream Center
dreamers@riohondo.edu
562-463-4693

Transfer Center
transfercenter@riohondo.edu
562-463-4619

Veterans Service Center
veteranscenter@riohondo.edu
562-463-3117

 

 

Updated: 07/21/2020 9:28 a.m.