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Home / FAQ

FAQ

Please look through the topics below to see if there is already an answer to your question. You can also try your browser’s search function (control+F on windows, or command+F on mac) to quickly find an answer.

Application/Registration

How do I apply?

Submit an online application.  For additional information on the application process click here.


What is the next step after I apply?

Review the getting started page.


What is my username to login to AccessRio?

User Name format is:
First Name dot Last Name Last 4 digits of student ID, example: John.smith1234


What is my password to login to AccessRio?

Your password is your 6 digit birthday, example: 071785 if born on July 17, 1985. If you are having problems logging in you will need to contact Technical Support.

How do I check for holds on my records?

There are many reasons a student may have a hold placed on their records. To check for holds log into AccessRio, click the Student tab, under Registration Tools click Registration Status.


What if I do not have a registration time ticket?

If you do not have a registration time ticket then you have either not applied for the semester you are attempting to register for, or your application has not been processed.  Allow four business days to process.  Once you apply and your application is processed, you will be able to register for classes at your assigned time.

How do I register or add a class?

  • Log into AccessRio
  • Click on the “Student” tab
  • Click on “Add/Drop Classes“
  • Select the term and click “Submit“
  • Register by entering the CRN in one of the empty boxes underneath “Add Classes Worksheet”
  • Click “Submit Changes“

How do I drop a class?

Once all debts and holds are cleared you can:

  • Log into AccessRio
  • Go to the “Student” Tab
  • Click”Add or Drop Classes“
  • Choose the Semester you want to drop classes for and click “Submit“
  • Select the Drop Down box for the class you want to drop and click “Drop“
  • Click “Submit Changes“

If you have a hold or debt and would like to drop a class you can:

  • Come to the Admissions & Records counter with a photo ID -or-
  • Fax a letter requesting to be dropped; include your full name, date of birth, Rio Hondo student ID number, 5 digit CRN number of the class(es) to be dropped and a copy of your photo ID. Sign the letter and fax it to (562) 692-8318.

What if the class is full?

If the class is full you need to add yourself to the wait list (before the semester starts). Once the semester begins you will need to go to the class and see if the instructor can give you an add code.

What do I do if my class is cancelled?

Nothing, your fees will automatically be adjusted or refunded.

Can I register on campus or by phone?

No, all registration is done electronically through AccessRio

When is my registration date?

Your registration date can be located either on our registration dates and times page, or through AccessRio. Login to AccessRio, click the student tab and then click Registration status.

What is a Prerequisite?

A Prerequisite is a course that must be completed before enrolling in your desired course.

How do I clear a prerequisite?

Follow the prerequisite clearance instructions.

Do I need official transcripts to clear a prerequisite?

Yes. If you are using a class taken at another school, then we will need to have official transcripts on file to be able to clear the prerequisite. You should also bring any supporting documentation you may have (syllabus, catalog description) from the other school to help your counselor establish equivalency for the course.

Wait List Questions

What is a wait list?

A wait list is an electronic list of students who would like to enroll in a closed class.  Wait listing does NOT guarantee enrollment into any class and not all classes have wait lists. Wait listed students must meet all registration requirements, including time conflicts and prerequisite requirements


How do I place myself onto a wait list?

Log on to AccessRio. Go to “Registration Tools” by clicking on the student tab, and click “Add/Drop Classes”. Enter the CRN of the class. You will be advised if the class is closed, and be given the option of adding to the wait list if wait list seats are available. To place yourself on the wait list, use the drop down menu and select “Wait list”, then click “Submit”.


What if the wait list is full?

  • Periodically check for openings on the wait list.
  • Attend the first class meeting to possibly get an add code from the instructor.
  • For an online class email the instructor to possibly get an add code.


Can I be on a wait list for more than one class?

Yes, you can add to more than one wait list for different subjects but you CANNOT add to more than one wait list for the same course/or any time conflict.


How can I monitor wait list position?

Log on to AccessRio, go to student tab click on “Registration Tools”. Click on add/drop click on Registration, select term, go to student detail schedule. Check your position next to the course.

How do I know if a seat in the class becomes available while I am on the wait list?

If a seat becomes available, you will be notified via RioMail on my AccessRio. We strongly recommend that you check your RioMail daily!

How do I add the class once I am notified?

Log on to AccessRio, click on student tab on “Registration Tools” click “Add or Drop Classes”. Go to the specific wait listed class in your list of classes and use the drop down box,  highlight register for the course. Don’t forget to click “Submit Changes” to complete registration”.

How long do I have to add the class when a seat becomes available?

Once a seat becomes available you have 48 hours (counting weekends) to add.  All holds must be cleared prior to registering.

What if I miss the 48 hour deadline to add the class after I was notified?

Your name is automatically removed from the wait list and the next wait listed student is notified. You may add yourself back on to the bottom of the wait list if there are still seats available.

What if I am on a wait list and no seat becomes available before the first class meeting?

You must attend the first class meeting. Your name will appear on the instructor’s roster as wait listed. If there are seats available, the instructor may provide you with an Add Authorization code. Wait listing does NOT guarantee enrollment into any class.

What if I am on a wait list and the instructor provides me with an Add Code at the first class meeting?

IMPORTANT – You cannot add a course with an Add Code until AFTER the first class meeting.

Log on to AccessRio, go to “student tab” and click “Add or Drop Classes” on Registration tools. Go to the specific wait listed class in your list of classes and use the drop down box, highlight Register and submit changes. Follow the prompts to enter the 4 digit Add Code, Entering a Registration Add Authorization Code is a two-step process.

  1. Enter the Registration Add Authorization code and click the Validate button; the status will change from “INCOMPLETE” to “Pending”.
  2. Once the status is “Pending”, click the Submit Changes button to finalize the process.

 Add Authorization Code

How do I get an add code?

  • You must attend the first class meeting.
  • For an online class you will need to contact instructor via-email on the first day of class. Please include the five digit CRN in your email.

How do I add a class with an add code?

Add codes are only valid after the first class meeting. Log on to AccessRio, go to “student tab” and click “Add or Drop Classes” on Registration tools.

  • If you are on the waitlist:
    1. Click the drop down box next to the class you want to add and select Re-Add
    2. Click Submit Changes. You will then see the Validation page
    3. Enter the add code
    4. Click Validate
    5. Click Submit Changes
  • If you are NOT on the waitlist:
    1. Enter the CRN
    2. Click Submit Changes. You will then see the Validation page
    3. Enter the add code
    4. Click Validate
    5. Click Submit Changes

Fees/Refunds/Tax Information

How much are the registration fees?

A list of fees can be found here.

Do I need to do any paperwork to receive a refund?

No, all refunds are processed automatically after the last day to drop classes with a refund has passed.

When do refunds get processed?

Refunds are processed after the last date to drop classes with a refund has passed.

When will I get my refund?

Your refund will be mailed to the address on record. It should arrive about 45 business days after the last day to drop classes with a refund has passed.

How can I get a copy of my IRS Form 1098-T for my taxes?

To get a copy of your 1098-T just go to www.1098t.com.

When are my fees due?

Fees are due as soon as you register for a class. Failure to pay your fees promptly will prevent you from registering for the next term and receiving transcripts. A hold will remain on your record until the fees are paid.

How do I pay my enrollment fees?

You can pay your enrollment fees through AccessRio, or in person at the payment window during the first two weeks of the semester.

Why am I being charged Out of State Fees?

When you filled out your application to attend Rio Hondo College there were a number of questions that you were required to answer. Some of these questions are used to automatically determine your residency status. If you have been a California resident for 1 year and 1 day prior to the start of the semester then you can come to the Admissions and Records office to petition to have your residency changed. You will need to fill out a Supplemental Residency Questionnaire and bring supporting documentation to prove that you are a California resident.

 Student Information/Login Information

How will I receive my student number?

Your student number will be included in the Welcome email that you will receive after your application has been processed. Make sure to check your spam or junk folder for any Rio Hondo College emails with registration instructions.

How do I recover my forgotten student number?

To recover a forgotten student number you can either bring a photo identification to the Admissions and Records counter or you can request your student id number online.
***Note for online requests we can only email your student ID number to the email  currently on file.

Why can’t I get my ID number over the phone?

We are unable to disclose a student ID number without verifying that we are giving it to the student it was issued to. Unfortunately there is no way to do this over the phone.

How do I retrieve a lost login for AccessRio?

You will need to contact Technical Support.

 Transcripts/Verification

How do I request official transcripts?

Visit our transcript page.

How do I get unofficial transcripts?

Visit our transcript page.

How do I find out the status on my transcripts?

Visit our transcript page.

How do I get verification of enrollment/degree?

Visit our verification page.

 Miscellaneous

What does Pass (P) / No Pass (NP) mean?

Taking classes for Pass / No Pass means that you are requesting to receive credit for a course without receiving a letter grade (A, B, C, D, F). Therefore, as long as you earn the equivalent of an A, B, or C, you will earn a “Pass” for a grade of record. If you instead earn a D or F, you will receive a “No Pass” on your official transcript. Classes taken for Pass /No Pass do not affect your GPA.

In addition to courses in which all students are evaluated on a Pass / No Pass basis, students may enroll in one course each semester on a “P / NP” basis. They may elect at registration, or no later than the end of the third week, whether the basis of evaluation is to be “P / NP” or a letter grade (by the end of the first week of summer school.)

Important: Students will not be allowed to request a letter grade after the dates listed on the Rio Hondo College website; nor request a letter grade for previously completed courses in which they earned a Pass “P”.

When is the last day to drop my class/drop without a “W”?

This depends on the class format. The three most common formats are full term, first half and second half. The drop dates for these classes can be viewed on the Important Dates and Deadlines page. Please note that many classes are offered in other formats and have different drop dates unique to each class. It is recommended that students refer to the class schedule to verify the drop date for each specific class(es) they are enrolled in.

How can I get more information about Graduation/Commencement?

Visit our Graduation page for more information on Graduation and Commencement. If you still need more information please drop by the Admissions and Records office (room SS-120) or contact us for more information.

How many units must I take to be considered a full-time student?

For the Fall and Spring semesters 12 units is the minimum required to be considered full-time. During the Summer semester 4 units is considered full-time.

What does an “R” mean on my class schedule?

An “R” on the class schedule means that the class meets on Thursdays.

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