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Home / Canvas Student Support Information

Canvas Student Support Information

The Office of Distance Education at Rio Hondo is dedicated to providing students with the support services that they need to be successful online students. Be sure to visit our Frequently Asked Questions (FAQ) page for answers to your most common questions. Below you will find information on the various levels of support available to students, tips for being a successful online student, as well as information on various campus services.

Computer Access Options

Computers with high-speed internet access are available to Rio Hondo students in the library and in the Business Lab.

Library Information

The Library is located in the Learning Resources Center (LRC) on the second floor.

Library hours and general information

Business Lab Information

The Business Lab is located in LR 118. See the District Lab Website for hours and days of operation:

District Lab Website

Canvas Resources for Students

Below are Canvas Guides that should help you with getting started using Canvas:

Assignments Overview Assignment Submissions Calendar Settings
Collaborations in Canvas Canvas Conversations (Inbox) Canvas Studio
Course Invitations Discussions Feedback
Grades Groups Quizzes
Setting Up Notifications User Settings and Profile Picture Additional Canvas Student Guides

Additional Guides

Proctorio

Proctorio is an automated test proctoring software that may be used when you take a test in Canvas. Every course is different and this tool may not be needed for every class always check with your instructor. Below is helpful information to get you started with using Proctorio.

Proctorio Computer Requirements Proctorio Installation Instructions

Getting Help

Office of Distance Education

Monday through Thursday
8:00 am to 4:30 pm

Friday
8:00 am to 3:00 pm

Room LR141 (First Floor of the Library Building)
Phone: 562.463.3218

Distance Education Support Request Form to submit your questions.

Canvas Live Support

The college offers 24/7 chat support for all students. Please use the link below for After-Hours support for Canvas issues (Example: A quiz will not load or Canvas is giving you an error message). For items such as not seeing classes or you are unable to login please contact the Office of Distance Education.

Canvas Student Chat Support

I need academic assistance

If you have any comments or concerns about your online class (transfer issues, academic questions), please click on one of the links below to contact your Division Dean or an Online Counselor.

 Contact a Division Dean

 Online Counseling

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About RHC

Rio Hondo College, serving the communities of El Monte, Pico Rivera, Santa Fe Springs, South El Monte, and Whittier for over 50 years.

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Rio Hondo College
3600 Workman Mill Road
Whittier, CA 90601

Phone: (562) 692-0921
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